Client Service - Cancellation form - Concept store Paris

Client service - Cancellation form
This form is intended to send your request for cancellation of your order. You have a period of 14 days from receipt of your order to send this form. Please fill out the form carefully to facilitate the processing of data as soon as possible.
First name *
Last name *
E-Mail *
Order Number *
Date of order *
Date of delivery *
Cancellation reason *
Product(s) *
Right of cancellation and return products: If one of our products does not give you satisfaction you have 14 days to return them intact in their original packaging and at your expense.  We do not accept parcels in postage due or reimbursement of return costs.

Sending the form: You can fill the form online, and we will notify you by email upon receipt. You can also send us a cancellation form by email or by registered mail (address: 10 rue Saint Ferdinand - 75017 - Paris - France), accompanied by your signature and the date of sending (the date of the mail or email making faith). Your form should include the following information: invoice number, order number, customer number, surname, first name, full address, phone, email and a copy of the invoice.

Refund: The refund will be made within 14 days after receipt of the products in original condition.
Secure payment
CB, Visa, Mastercard, A Express, Virement
Fast delivery 24/72h
Colissimo, Chronopost, DHL, TNT
+33 (0) 1 40 68 77 from 11am to 6pm
Satisfied or returnded
See conditions